Reference

Terms That Govern Your 877app Account

These terms set out what you agree to when you open and use an 877app account, including how deposits through bKash, Nagad, and Rocket are handled and what we expect from you in return.

Account eligibility appliesbKash, Nagad, Rocket coveredWallet verification requiredLocal law governs access
877app Terms That Govern Your 877app Account
HOW WE HANDLE THIS

Account Security and Terms Compliance

We apply these terms consistently across all account types. If you believe a term has been applied incorrectly to your account — for example, a bKash deposit flagged in error or a Nagad transfer held pending verification — you have the right to raise a formal dispute through your account settings. We review all disputes within a reasonable timeframe and respond to the contact details on your account record.

Data Retention We retain your account data and transaction records in line with applicable regulations. You can request a summary of your stored data by contacting support with your account ID.
Cookie Use Our site uses cookies to keep your session active and to remember preferences. You can manage cookie settings through your browser at any time without affecting your account access.
Account Security You are responsible for all activity under your login. If you suspect unauthorised access, lock your account immediately through settings and notify support — we act on security reports without delay.
Requesting Changes To update your registered mobile number, linked bKash or Rocket wallet, or personal details, submit a verified change request through the account settings page. Identity confirmation is required.
TERMS CONTACT PATHS

Reach Us About These Terms

If any part of these terms is unclear or you want to raise a concern about how they apply to your account, our support team is available to help. You can get in touch through live chat, email, or your registered mobile number. When you contact us about a terms-related issue, have your account ID ready so we can pull up your details quickly and give you a direct answer rather than a generic one.

Live Chat Start a chat session from any page in your account dashboard. Give your account ID and describe the terms clause you want to discuss for the fastest response.
Email Support Send your query to our support address. Include your registered mobile number and a short description of the terms question so we can route it to the right team.
Account Help Line For account-specific terms questions — wallet verification, bKash transaction disputes, or Rocket withdrawal holds — reach us through the account help section after login.

Common Questions About These Terms

These are the questions we hear most often about how our terms work in practice — covering account eligibility, wallet rules, and what happens when something needs to be disputed or corrected.

These terms apply to anyone who opens or uses a 877app account. Access depends on your local law and whether your region is eligible — it is your responsibility to confirm this before using the platform.

We can update the terms when needed, but we post the revised version on this page and aim to notify you through your registered contact. Continued account use after an update means you accept the changes.

Flagged deposits are held for verification, not lost. Contact support with your account ID and the transaction reference from your bKash or Nagad app. Our team reviews it and responds directly.

Raise a formal dispute through account settings or contact support via live chat. Include your account ID and the specific clause you are querying. We review all disputes and respond to your registered contact.

Yes. Rocket withdrawals are subject to these terms as well as Rocket's own provider rules. If a withdrawal is held, check the verification status in your account or contact support for the specific reason.

Contact support with your account ID and a data request. We will provide a summary of the information we hold on your account in line with applicable data-handling rules and within a reasonable timeframe.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.