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How 877app Handles Your Personal Information

When you open an account with 877app, you share personal details and payment information with us — and this page tells you exactly what we collect, why we collect it, and how we keep it secure.

Account data protectedbKash, Nagad, Rocket payment privacyYour right to access your dataClear data retention rulesContact us to request changes

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REACH OUR PRIVACY TEAM

Contact Us About Your Privacy

If you want to review the data we hold, ask us to correct something, or raise a concern about how your information is used, our support team is ready to help. You can reach us through live chat directly on the platform, by email, or through the in-app help section on your mobile device. Response times may vary, but we treat data requests as a priority and aim to respond with a clear answer rather than a form reply.

What We Collect and Why It Matters

877app Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you create an account, we collect your name, email address, phone number and date of birth to verify your identity and manage your wallet. If you fund your account via bKash, Nagad or Rocket, we record the transaction reference and amount — never your mobile

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banking PIN or full wallet credentials. We also collect device identifiers, browser type and session logs to keep your account secure and to detect unusual activity. Cookies and similar tracking tools help us remember your preferences and measure how the platform performs on your device. We
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do not sell your personal data to third parties. Data shared with payment processors like bKash, Nagad and Rocket is limited to what those providers need to complete the transaction. Where local law requires it, we may share account information with regulatory authorities. Your use of
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the platform and the protections available to you depend on local law and eligible regions. If you have questions about a specific data point we hold, our support team can walk you through it.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We apply SSL encryption to every connection between your device and our servers, so the data you send — whether it is an account login, a bKash deposit confirmation or a Nagad withdrawal request — travels securely. Your account password is stored in hashed form; we never see it in plain text. We keep your data for as long as your account is active and for a period after closure as required by applicable law. You can request a copy of your data or ask us to delete it by contacting support.

SSL Encryption Every session on 877app runs over SSL. Data sent during login, bKash deposits and Nagad transfers is encrypted end-to-end before it reaches our servers.

Cookie Controls We use functional cookies to keep you logged in and analytics cookies to see how the platform loads on your device. You can adjust cookie preferences in your browser settings.

Data Retention Account data is kept while your account is open and for a defined period after closure, in line with applicable law. After that period, personal records are deleted from active systems.

Your Access Rights You have the right to request a copy of the data we hold on you, ask us to correct inaccuracies, or object to certain uses — subject to what local law permits in your region.

Your Privacy Questions, Answered Clearly

These are the questions we hear most often about how 877app handles account data, payment records and your rights as someone who uses our platform. If your question is not covered here, contact our support team directly.

We collect your name, phone number, email and date of birth for identity verification. We also log device type and session activity to protect your account from unauthorised access.

No. We only record the transaction reference and amount when you pay via bKash, Nagad or Rocket. Your mobile wallet PIN is never captured, stored or visible to us.

Yes. Contact support via live chat or email with your account number and a data access request. We will locate your records and respond with the details we hold on file.

We retain your data for a period after account closure as required by applicable law. Once that period ends, personal records are removed from our active systems.

We share payment data with processors like bKash, Nagad and Rocket only to complete transactions. We do not sell personal data. Regulatory disclosure may occur where local law requires it.

Open the in-app help section or contact us by email. State clearly what you want corrected or removed. We will act on valid requests in line with the rights available under your local law and eligible region.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How 877app Handles Your Personal Information

Contact Us About Your Privacy

Data Handling, Cookies and Account Security

Your Privacy Questions, Answered Clearly

01 What personal data does 877app collect when I create an account?

02 Does 877app store my bKash or Nagad wallet PIN?

03 Can I request a copy of the data 877app holds about me?

04 How long does 877app keep my account data after I close my account?

05 Does 877app share my data with third parties?

06 How do I ask 877app to correct or delete my personal information?

Privacy Policy

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